Jurnal: Analisis Kualitas Pelayanan Jasa Terhadap Jasa Ekspedisi Pt. Manggar Yusa Nasa

Osman, Irwan (2008) Jurnal: Analisis Kualitas Pelayanan Jasa Terhadap Jasa Ekspedisi Pt. Manggar Yusa Nasa. Teleskop, 7 (13). pp. 58-88. ISSN 1411-3643

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Abstract

This reaserch to know how quality service of satisfiying from consurnenr in PT. Manggar Nusa Yasa, and in addition to know what the first priority attribute to re pair by the company. This research took 30 ramdom respondent expedition· service com ipany PT.Manggar Nusa Yasa, so the attribute can do a communicate effective with the customer in an open manner have the top of appropriate degree. Whereas, the lower r appropriate deg ee in attribute which is take care as individual to customer expedition sen,ice in an good manner. In generally, service from company can fullfi[ hope from client. The problem of this research not included with regression analys

Item Type: Article
Subjects: H Social Sciences > H Social Sciences (General)
H Social Sciences > HD Industries. Land use. Labor > HD28 Management. Industrial Management
Depositing User: Mr Irwan Ramli Osman
Date Deposited: 17 Oct 2022 07:40
Last Modified: 17 Oct 2022 07:40
URI: http://repository.stie-yai.ac.id/id/eprint/1272

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